At Mediclick, your satisfaction is our priority. Please review our return and refund policy carefully:

Return Eligibility:

• Items must be returned within 10 days from the date of delivery.
• Returned items must be in their original, sealed, and unused condition.
• Certain items are non-returnable. These items will be clearly marked as non-returnable on our website.

Non-Eligible Returns:

• Items returned after 10 days from the date of delivery.
• Items that have been unsealed, used, or are not in their original condition.
• Specific items marked as non-returnable on our website.

Return Process:

1. Contact our customer service team within 10 days of receiving your order to initiate a return thru the live chat or whatsapp.
2. Ensure the item is in its original, sealed condition.
3. Follow the instructions provided by our customer service team to return the item.

Refunds:

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be issued to the original payment method within 7-10 business days after the return is processed.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team. Thank you for choosing Mediclick.